To the attention of clients of First Heartland Bank JSC's Nur-Sultan branch

Dear Client,

First Heartland Bank JSC (the "Bank") takes this opportunity to express its respect for
you, thanks for your cooperation and informs the following.
In connection with the planned date of the Bank reorganization on August 29, 2019,
a decision was made to terminate the activities of the Bank's branch in the city of Nur-
Sultan from August 29, 2019.
In this regard, please, be informed, that on August 29, 2019, the Bank will continue
to serve the clients in terms of fulfilment of instructions sent through the remote banking
service system.
Please, note that cash transactions, as well as transfers and payments in hard copy
will not be available on August 29, 2019 at the Bank branch in Nur-Sultan.
For more information, you may contact your account manager in Almaty by the
following phone numbers: +7 727 244 01 77, 244 01 84.
We would also like to note that on September 2, 2019, the Banking Service Centre
of First Heartland Jýsan Bank JSC will be opened at the location of the Bank's branch (62,
Kosmonavtov Street, Nur-Sultan city) for your convenience.

Best Regards,
First Heartland Bank JSC